# Help! My account has been hacked
We are sad to hear that your account has been compromised. We spend a lot of time and resources trying to prevent these things, but ultimately its the players responsibility to secure the account.
## What should I do now?
It's recommended that you do the following should it happen that your account is compromised. This is also a recommended as a general security measure, regardless if your account was compromised or not.
- __Change your password on the game-account__. You can do this either through the [reset password page](https://lightshope.org/reset) (if you don't have access to the account anymore) or, if you are able to access it, you can change the password through the [account control panel](https://lightshope.org/account).
- __Change your password on your email__. This is mostly a precaution, but it is possible someone has gained access to your game-account though your email.
- __Enable Two-Factor Authentication on your account__ Please read through the [FAQ post regarding Two-Factor Authentication](https://lightshope.org/faqs/faq-two-factor-authentication) for more information on adding another layer of security to your account.
### Restoring items and characters
If your character was deleted, read [the FAQ regarding deleted characters](https://lightshope.org/faqs/faq-character-restoration). Note that the latest deletion is the one that is restored, so it will not help to delete the character and request a restore to regain its previous state before the breach.