## I'm unable to create a guild!
The most common solution to this issue is that your `[Guild Charter]` is not in your main backpack. You should place the charter in the first slot of the first (can not be deleted) backpack, and try to create the guild again.
It may also happen that a signed character has joined another guild, in which case you need another signature, or that the guild-name is in conflict with an existing guild.
Please check these things before opening a ticket, and include what you have tried so far.
## I'm unable to join a guild!
The limit of any guild is __321 members__. If you get an invite to join a guild, and the guild is full - you will be unable to join it.
It's also possible that you need to run the command `/gquit` before receiving an invite.
## Can you transfer Guild Master ownership to a new player?
The only instance in where we will transfer Guild Master ownership is when the current Guild Master's account is permanently closed. Upon request from the Guild Master (any other guild-member would not be valid), we can transfer the guild-ownership to the desired new character in the guild. This can be done by the banned guild master explicitly requesting us to do so in the ban appeal.
We will not transfer the Guild Master role to a player under any other circumstance.